Refund policy
Purchase and Refund Policy for Tayyib Collections
Introduction
Welcome to Tayyib Collections, where we specialize in offering a curated selection of rare and unique Islamic relics that carry profound spiritual and cultural significance. Our mission is to provide our customers with the opportunity to own a piece of Islamic heritage that is both meaningful and irreplaceable. As such, it is of utmost importance that our customers fully understand the nature of these items and the terms associated with their purchase.
This Purchase and Refund Policy outlines the legal terms and conditions that govern your purchase from Tayyib Collections. By making a purchase, you agree to the terms set forth in this policy, which are designed to ensure that all transactions are conducted with the utmost integrity and transparency.
Understanding the Nature and Significance of Our Products
At Tayyib Collections, we deal in relics that are considered by many to be sacred and of significant religious and historical value. These items are not simply decorative objects; they are revered by our customers for their deep connection to Islamic heritage and spirituality. Each relic is unique and, in many cases, irreplaceable, which is why we take great care in curating our collection.
It is imperative that customers purchase these items with a full understanding of their significance. We expect our customers to approach their purchase with the respect and reverence that these relics deserve. To assist in this, we provide detailed descriptions, images, and, where applicable, provenance information for each item. Should you have any questions or require additional information before making a purchase, our customer support team is available to assist you.
No Refund, Exchange, or Cancellation Policy
Legal Notice: By completing a purchase with Tayyib Collections, you are entering into a legally binding contract to buy the item(s) as described. Due to the unique, rare, and often sacred nature of the items we offer, all sales are final. Under no circumstances will refunds, exchanges, or cancellations be permitted, regardless of the buyer’s location, including but not limited to the United Kingdom, European Union, United States, Canada, Australia, or any other jurisdiction globally.
Binding Agreement: Your purchase is an acknowledgment that you have carefully reviewed the item(s) and understand the significance, condition, and value of what you are buying. Upon receipt of your order, it is considered that you have accepted the item as described and waived any and all rights to dispute the transaction on the grounds of buyer’s remorse, change of mind, or any similar basis.
Prohibited Actions and Banning Policy
At Tayyib Collections, we hold the relics we offer in the highest regard, understanding that they are not just physical items but embodiments of deep religious and historical significance. Therefore, we strictly prohibit any actions that could be considered disrespectful or sacrilegious, including but not limited to destructive testing methods such as burning or otherwise damaging relics, including those purported to contain the hair of the Prophet Muhammad (SAW).
We do not encourage, allow, or view favorably any attempt to test the authenticity of relics in a manner that would desecrate or disrespect their sacred nature. Any customer found engaging in such practices will be immediately and permanently banned from making any future purchases from Tayyib Collections. Such actions not only violate our store’s principles but also go against the respect due to these sacred items.
Force Majeure Clause
Tayyib Collections shall not be liable for any delay or failure to fulfill any obligation under this policy where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, acts of God, war, civil unrest, pandemics, or any other unforeseeable circumstances that prevent us from carrying out our normal business operations.
Disclaimer of Warranties
All items sold by Tayyib Collections are provided "as is" without any express or implied warranties, including but not limited to warranties of authenticity, condition, merchantability, or fitness for a particular purpose, except where explicitly stated otherwise. While we strive to accurately describe and authenticate every item, the final determination of the item's value and authenticity is the buyer's responsibility.
Limitation of Liability
Under no circumstances shall Tayyib Collections, its owners, employees, agents, or affiliates be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the purchase, sale, use, or performance of any item sold on our website, even if we have been advised of the possibility of such damages.
In jurisdictions that do not allow the exclusion or limitation of liability for certain damages, the liability of Tayyib Collections shall be limited to the fullest extent permitted by law.
Jurisdiction and Governing Law
This policy, and any disputes arising out of or relating to it, shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles. Any legal action or proceeding arising under this policy shall be brought exclusively in the courts located in England, and you hereby irrevocably consent to the personal jurisdiction and venue therein.
Final Acknowledgment
By purchasing from Tayyib Collections, you acknowledge that you have read, understood, and agreed to the terms of this Purchase and Refund Policy. You also acknowledge that you are purchasing these items based on your personal beliefs and understanding of their value and significance, and as such, you waive any right to seek a refund, exchange, or cancellation of the transaction once it is completed.
We at Tayyib Collections appreciate your trust and respect for the sacred relics we offer and look forward to providing you with a meaningful and enriching experience.